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Complete API details

Documentation

Start building in minutes

Comprehensive guides for every feature, integration, and configuration option.

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Documentation

Start building in minutes

1

Create your workspace

Sign up at app.Aurexion™.ai and follow the guided setup wizard to configure your first workspace.

2

Claim your number

Provision a new DID or port your existing phone numbers. Aurexion™ supports local, toll-free, and international numbers in 60+ countries.

3

Configure routing

Set up your first call flow using the visual drag-and-drop IVR builder. Add agents, define skills, and set business hours.

4

Make your first call

Use the Aurexion™ softphone or SIP desk phone. Test routing, recording, and AI summaries — everything works from day one.

API Reference

v2.1 Stable

REST API — Quick Example

// Initiate an outbound call via Aurexion™ API
const response = await fetch("https://api.aurexion.ai/v2/calls", {
  method: "POST",
  headers: {
    "Authorization": "Bearer ${API_KEY}",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    to: "+1-555-123-4567",
    from: "+1-555-987-6543",
    agent_id: "agent_abc123",
    record: true,
    ai_summary: true
  })
});

const call = await response.json();
console.log(call.call_id); // → "call_xk92nf..."

Webhooks

Real-time event notifications

call.started

Fires when an inbound or outbound call begins.

call.ended

Fires when a call disconnects, with duration, outcome, and recording URL.

summary.ready

Fires when the AI-generated post-call summary is available for retrieval.

intent.detected

Fires when the NLU engine classifies a caller's intent during the conversation.

agent.assigned

Fires when a call is routed to and accepted by an agent.

sentiment.alert

Fires when real-time sentiment analysis crosses a configured negative threshold.

Blog

Insights from the
Aurexion™ team

Best practices, AI trends, customer stories, and platform deep-dives from
our product and CX experts.

Predictive Dialer vs Power Dialer: Complete ComparisonGUIDE

March 9, 2026

Predictive Dialer vs Power Dialer: Complete Comparison

Understand the difference between predictive and power dialers.

Platform Status

All systems
operational

Core Platform (Voice & ACD)

Operational

AI Intelligence Engine

Operational

Omnichannel (Chat & Email)

Operational

Analytics & Reporting

Operational

REST API & Webhooks

Operational

Integration Hub

Operational

Last updated: March 10, 2026 at 09:00 UTC

View full status →

30-day Uptime

99.98%

API Response Time

68ms

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