Start Free.
Scale Without Limits.
Every plan includes the full Aurexion™ platform. No hidden fees, no
module unlocks, no per-feature billing surprises.
Start
Designed for small teams and entry-level contact center operations.
- Unified Omnichannel Engagement Platform
- One-Click Call Initiation
- Enterprise Call Recording & Archival
- Automated Retry Orchestration
- Self-Service IVR Designer (DIY Multi-Level IVR)
- Integrated Customer Ticketing Portal
- Call Barge-In
- Centralized Knowledge Management Portal
- Live Contact Center Monitoring Console
- Regulatory Compliance & Governance Management
Standard
Ideal for growing businesses requiring automation and operational efficiency.
- Everything in Start, plus
- Intelligent Predictive & Power Dialing Engine
- Adaptive Dialing Pacing Algorithm
- Dynamic CLI Management & Number Rotation
- Smart Callback & Appointment Scheduling
- Automated Multi-Channel Follow-Up Workflows
- Skill-Based Intelligent Call Routing
- Real-Time Analytics Dashboard & Wallboard
- Quality Management System (QMS) Suite
- Voicemail Detection & Voice Blaster
- Low-Code CRM Builder / Custom CRM Studio
- AI-Powered Knowledge Base & Semantic Search
Premium / EliteX
Built for advanced contact centers focused on productivity, analytics, and customer experience.
- Everything in Standard, plus
- AI-Driven Best Time-to-Contact Prediction
- Real-Time AI Agent Assist & Whisper Coaching
- Automated AI Quality Monitoring
- Advanced Omnichannel Workflow Automation
- Enhanced Analytics & Performance Intelligence
- Priority Skill-Based Routing Optimization
Enterprise / Titan
Tailored for large-scale enterprises requiring AI-first automation, governance, and intelligent operations.
- Everything in Premium, plus
- Conversational AI Voice Bots
- Enterprise-Grade Governance & Compliance Controls
- Advanced AI Analytics & Predictive Insights
- Custom Workflow & API Integrations
- Agentic Workflows
- Dedicated SLA & Enterprise Support
- Multi-Site / Multi-Tenant Management
- Advanced Security, Audit Logs & Access Control
- Enterprise Scalability & High Availability Architecture
Compare every feature in detail
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Core Platform | |||
| Agents included | Up to 5 | Up to 50 | Unlimited |
| Analytics & Reporting | |||
| Advanced Analytics | - | ||
| Click to Call | |||
| Call Forwarding | |||
| Business Hours Config | |||
| AI Features | |||
| Basic IVR (DTMF) | |||
| Uptime SLA | |||
| SLA | 99.9% | 99.9% | 99.99% |
Extend Aurexion™ your way
Available on all plans. Add exactly what you need, when you need it.
Additional Agents
Add agents beyond your plan limit
$12 / agent / mo
Advanced Analytics
Custom dashboards, export & insights
$99 / mo
Extra DID Numbers
Local, toll-free & international numbers
From $2 / number / mo
AI Agent Expansion
Increase AI conversation limits
$199 / mo
Multilingual Pack
Support 10+ additional languages
$79 / mo
Compliance Bundle
HIPAA, PCI-DSS & advanced security
$149 / mo
Pricing questions
answered
Is there a free trial?
Yes — all Starter and Professional plans include a 14-day free trial with full feature access.
Can I switch plans mid-cycle?
How does annual billing work?
What happens if I exceed my agent limit?
Are call minutes included?